Pricing

Priced per seat. No PBX, no platform fee, no surprises.

Pick a plan per active rep seat — prices shown are annual. Recording, QA scoring, coaching, and HubSpot sync are in every tier; higher tiers add CRM breadth, analytics, and enterprise controls. There's no seat minimum and no platform fee.

Team
$49 / seat / mo

The managed line plus the full capture-and-coach pipeline.

Start free
  • Managed business number per seat
  • iOS & Android rep app
  • Mandatory server-side recording + auto consent announcement
  • Transcripts, diarization & AI summaries
  • Configurable QA scorecard (5 weighted criteria) + manager override
  • Ranked coaching queue & attention tab
  • Manager dashboard + recordings playback
  • HubSpot CRM sync + auto follow-up tasks
  • CRM-driven “To Call” queue, reminders & team calling
  • Includes $10/seat/mo telephony credits
Most popular
Growth
$79 / seat / mo

More CRM destinations, branded calling, and deeper analytics.

Start free
  • Everything in Team, plus:
  • GoHighLevel CRM (in addition to HubSpot)
  • Branded calling (A2P 10DLC registration)
  • Advanced coaching & attention analytics
  • Reusable scorecard templates
  • Includes $20/seat/mo telephony credits
  • More integrations
Scale
$119 / seat / mo

Enterprise controls and multi-team rollups for 15+ reps.

Talk to us
  • Everything in Growth, plus:
  • Custom QA criteria
  • API access
  • Multi-team rollups
  • Includes $35/seat/mo telephony credits
  • Priority support & dedicated onboarding
  • Coming to Scale:
  • SSO / SAML
  • Custom recording-retention controls
  • Audit export
  • Live call co-pilot — real-time hints (beta · on request)

Every tier includes mandatory server-side recording, the consent announcement, the full manager dashboard, and the rep app for iOS & Android. Telephony is passed prepaid: each paid seat includes monthly credits ($10 Team, $20 Growth, $35 Scale), and extra calling or number rental requires prepaid top-up in Billing. Numbers run about $2 / number / month and US & Canada minutes are metered against credits first. Prefer to try before you buy? We run a free design-partner pilot — get a real transcript and QA score on your first recorded call.

Comparison

Phone-tool pricing. Enterprise-CI depth.

Here's how our Team tier stacks up against the cloud-phone tools and call-intelligence platforms you're probably already weighing it against.

Vendor Category Per-seat/mo Number Recording QA depth Mobile capture
Gong Enterprise CI ~$117–200 + $5–50K platform fee, ~15-seat min No Cancelable / BYO ingest Deep No
JustCall Cloud phone $29+ Yes Per-number auto Deepest of the phone vendors No
Aircall Cloud phone $30 (3-seat min) Yes Toggle Shallow No
OpenPhone (Quo) Cloud phone $15 Yes Toggle No QA scorecards No
Avoma SMB CI $19–39 + CI $29 No (integrations only) Meeting/desktop Moderate No
Jiminny SMB CI + softphone ~$83 "Sidekick" softphone (not native) Not mandatory Deep SMB QA weighting No
Sales Blackbox Managed line + CI $49 / seat / mo Yes Mandatory, server-side Configurable scorecard + coaching queue Yes — the rep's actual call

Per-seat list prices for the enterprise CI vendors are third-party estimates — Gong, Chorus, and Salesloft do not publish seat pricing. Cloud-phone and SMB-CI prices are published list starts.

FAQ

Questions, answered.

Do I need a PBX, SIP trunk, or hardware?
No. Calls run through a managed voice provider (Twilio) behind the scenes. There's nothing to rack, no SIP to configure, and no desk phones. Assign a number to a rep and you're live.
Do reps have to change how they work?
Not really. They place and answer business calls in the app on their assigned number — it looks and feels like the iOS Phone app. Recording, transcription, scoring, and CRM sync all happen automatically after that.
We already use Aircall / OpenPhone / another cloud phone — what does switching look like?
There's no rip-and-replace. Each rep gets a new managed number to make business calls from going forward — nothing to decommission on day one. Most teams run both lines side by side while numbers roll out, then retire the old one once every rep has moved over. Porting an existing number in is on the roadmap, not available yet.
Is recording calls legal?
An audible consent announcement plays before every call is bridged, and a consent event is logged for each one. Recording laws vary by jurisdiction, so you configure the consent policy that fits the territories you call into — the platform gives you the evidence trail.
Which CRMs do you support?
HubSpot today, connected per-workspace with a Private App token that's verified when you save it. CRM access sits behind a provider interface, so additional CRMs can be added without changing call logic.
How is telephony usage billed?
Every paid seat includes monthly prepaid telephony credits: $10 on Team, $20 on Growth, and $35 on Scale. Credits cover US & Canada calling and number rental first. If you use more, you top up prepaid balance from Billing before more Twilio calling or number renewal can happen. Wallet balances never go negative.
Can reps delete recordings or turn them off?
No. Recording is server-side and mandatory by design — reps can't disable consent, delete recordings, or change their caller ID without permission. That's the whole point of a blackbox.
Can I try it before committing?
Yes — we run a free design-partner pilot. Create a workspace, add a rep, assign a number, and run a call through the full pipeline. Because time-to-value is your first recorded call, you see a real transcript and QA score on day one — not after a ramp.
Is my data locked in — can I get everything out if I ever leave?
Yes. Your call history — transcripts, QA scores, and call metadata — exports to CSV any time from the dashboard. Recordings live in your own signed-URL-gated storage, never bundled behind a proprietary viewer. There's no long-term contract holding your content hostage.

See it on your own calls.

Create a workspace, assign a number, and run your next call through the pipeline. No card required to start.

Create your workspace Book a demo

Live in minutes · US & Canada calling · Cancel anytime